Free Lunch & Learn Webinar - Baldrige Criteria
ASQ Raleigh Lunch and Learn Webinar (in conjunction with NCSU-IES Instructors and hosted by Zencos Consulting):
“Achieving Performance Excellence using the Baldrige Criteria”
By using the Baldrige Criteria for Performance Excellence as a model for continual improvement you will:
- Improve the ability to self assess and analyze processes by identifying strengths and opportunities for improvement
- Accelerate the ability to improve products, services, internal processes and organizational capabilities
- Increase customer loyalty by showing commitment to performance excellence
Since the first awards were presented in 1988, the Baldrige National Quality Program has grown in stature and impact. Today, the Baldrige program, the award’s criteria for performance excellence, and the Baldrige award recipients are imitated and admired worldwide.
The Baldrige Award is today America’s highest honor for innovation and performance excellence, this award is presented annually to U.S. organizations by the President of the United States. Awards are given in manufacturing, service, small business, education, health care, and nonprofits. “Fact Sheet from NIST (National Institute of Standards and Technology)”
Meeting Details
Webinar Conductor: Nora Janette Milley, NCSU IES Extension Specialist; North Carolina Awards for Excellence Program
Date: 11/05/09 Time: 12:00 pm - 1:00 pm, Eastern
Register in advance for this webinar:
https://zencos.webex.com/zencos/j.php?ED=130263752&RG=1&UID=1089099762&RT=MiMxMQ%3D%3D
Teleconference Information:
Teleconference Tollfree Number: 1-888-447-7159
Participant Code: 3203262