NCSU University Club, 4200 Hillsborough St, Raleigh, NC 27606

5:30-6:00pm Networking and Registration
6:00-6:30pm Buffet Dinner and Announcements
6:30-7:30pm Presentation

Topic: “Being Right…Being Credible”.
We throw facts around as if we really know what we’re talking about when in fact we could be making grave errors in our conclusions using these facts. We make judgments regarding “Quality” using such parameters as Process Capability Indices (Cpk, etc.), GR&R, Surveys and Polls, Mean-Time-Before-Failure (MTBF), Reliability, etc. We assume that the value for these indicators are “perfect” or at least acceptable. Plato states that perfection does not exist except in the mind. Just as soon as we fabricate the object of our thought we will screw up, hence the need for a tolerance. There are two sources for error in quality: Statistical Error and measurement error. These errors will be examined as they apply to the afore mentioned parameters.

Speaker: Mark L. Crossley
Mark is president and principle consultant for Quality Management Associates, Inc. Technical expertise and management guidance in the sciences of quality improvement. Twenty years experience as a quality manager, quality engineer and internationally recognized consultant. Taught numerous seminars for the national American Society for Quality on topics including Quality Engineering, Design of Experiments, Statistical Process Control and Advanced Topics in SPC. Developed award winning methods of instruction and twice been the recipient the ASQ’s “Faculty Excellence Award” for being one of their highest rated instructors. Presented numerous seminars for North Carolina State University, the University of Wisconsin at Milwaukee and the University of Kentucky.

His professional and academic credentials include a Bachelor’s degree in Chemistry/Mathematics from the University of NC @ Asheville and a Masters of Science in Manufacturing Quality Assurance from California State University. He is the author of “The Desk Reference of Statistical Quality Methods” and is certified by the American Society for Quality as a Certified Six Sigma Black Belt (CSSBB), A Certified Quality Engineer (CQE), a Certified Reliability Engineer (CRE), a Certified Quality Manager (CQMgr.) And a Certified Quality Auditor (CQA). He is also a Master Six Sigma Blackbelt and has met the rigorous requirements of the Institute of Management Consultants to be recognized as a Certified Management Consultant. Mark is PADI Certified SCUBA instructor, an outdoor photographer, and hiking enthusiast.”

Click to Register: http://www.eventbrite.com/event/3003091327