June 13, 2013


Workshop Leader: James Rooney

8:00 am – 4:30 pm

 Register: http://www.eventbrite.com/event/6531330385#

Register by June 12 $109.00 (Max Attendees 25)

Back by popular demand: Human Error Prevention Session, Innovation and Creativity—Application for the Quality Professional Director. This workshop is identical to the one conducted on May 22nd that was part of the ASQ Raleigh Quality in the Triangle (QIT) activities.

 Workshop Agenda

During this workshop, attendees learn how to examine and categorize specific human errors to identify the conditions and situations that contribute to mistakes. Attendees also discover why most human mistakes are caused by error-likely situations that typically stem from weaknesses in the policies and practices that in turn influence how organizations select, train, supervise, communicate with, and design workplaces for workers.

1. Introduction to Human Error Prevention

2. Goal of human error analysis

3. Understanding human error and its influences

4. What is human error

5. Human error categories

6. Workshop: Categorizing human errors

7. Simple model of human behavior

8. Analysis techniques

9. Error-likely situation checklist analysis

10. Walkthrough analysis

11. Workshop: Applying the walkthrough analysis technique

12. Guide word analysis

13. Prevention and mitigation strategies

14. Common human error prevention techniques

15. Organizational responsibilities for human error prevention and mitigation

16. Overview of human factors codes and standards

About the Speaker

 James J. Rooney, PMP

James J. Rooney is the Director of Quality and Lean Six Sigma Programs for the Global Government Division of ABS Consulting. Mr. Rooney has more than 30 years of experience in quality, risk assessment, and process safety management for the chemical process, pharmaceutical, petroleum, medical device, and nuclear power industries.

Mr. Rooney received his bachelor’s degree in chemical engineering from the University of Virginia, his master’s degree in nuclear engineering from the University of Tennessee (thesis and course work in risk analysis), and his master’s degree in business administration from the University of Tennessee.  He is a Jack Daniel’s Tennessee Squire.

Jim currently serves as Past Chair of the Board of Directors of ASQ.  Jim is an ASQ Fellow and holds 10 ASQ certifications.

For more information, contact: Stuart Walker
ASQ Raleigh Conference Chair