Six Sigma SIG Update

Six Sigma SIG is our ASQ Raleigh Chapter’s special interest group that focuses on Six Sigma and Lean Six Sigma methodologies. In our meetings we showcase our members and special guest’s project work as well as tutorials on new and cutting edge quality tools.

Our meetings are very informal with a lot of question and answer time allowing us to delve deeply into some very interesting topics.

Please be a part of our growing and interesting group. We look forward to seeing you at our next meeting.

Click here to register:   September 29th Six Sigma SIG

Presenters:  Maxine Terry

Topic:   Quality and Continuous Improvement Efforts within Managed Care Entities

Presentation Summary:  Managed Care Organizations continue to be challenged to do more with less while expected to provide quality oversight to Healthcare Providers within a complicated Medicaid system. The good news is that there’s much that can be accomplished by building on existing strengths and instilling new confidence with continuous improvement efforts without compromising quality oversight which includes launching a bold strategy- strategy communication equals strategic implementation. This presentation will cover the challenges and the journey of Managed Care Entities and will focus on the need for continuous improvement within a rapidly changing Medicaid system of care.

Presenter Bios:    Maxine Terry has spent the past twenty years in the area of regulatory, compliance, quality and continuous improvement with local, state and federal agencies. In 2012 she became certified in Lean Six Sigma after spending more than fifteen years with the State of North Carolina, after which she devoted ten of those years advocating for the implementation of lean and six sigma principles within state and local Medicaid systems.

A calculated risk-taker with industry knowledge, Maxine has championed lean services to her enterprise and consumer customers; her channel incentive models have motivated behavioral healthcare partners to embrace lean office principles. She is recognized for designing, landing, and leading Quality Management efforts for compliance and regulatory.

She teaches Lean Six Sigma Green Belt classes at Wake Technical Community College and coaches professionals (national and international) with final projects towards Green Belt certification. Maxine holds a National Inspector/Investigator Certification; serves as an Advisor for Wake Tech Community College Business & Industry Division; Member and Officer of Toastmasters International; Volunteers with YMCA of the Triangle and other community organizations.

Date: Tuesday, September 29, 2015

Time: 5:30pm with 30 minutes of socializing and promptly begin the presentations at 6:00pm.  Typically we are finished between 7:00pm and 7:30pm depending on discussion and question time.


SAS Institute

100 SAS Campus Drive

Building F, Room F101

Cary, NC  27513

Google Maps Link

Lite refreshments are served.

Share your Six Sigma experiences with ASQ SIG. Tell us about your Six Sigma and Lean project success or get help with issues. Presenters receive 1.0 RU credit towards ASQ certification renewal and a personal gift card.

If interested, please contact Byron Wingerd at or Fred Rich at