Six Sigma Special Interest Group “SIG” Meetings are held on the last Tuesday of the month.
Share your Six Sigma experiences with ASQ SIG. Tell us about your Six Sigma and Lean project success or get help with issues. Presenters receive 1 RU credit and attendees receive 0.5 RU credit towards ASQ certification renewal.
Questions? Contact Six Sigma Chair Fang Zhou at firstname.lastname@example.org.
Presentation Title: Process improvement starts with the right goal
Presentation Summary: In transactional processes (e.g. services and non-manufacturing), Lean Six Sigma projects often encounter difficulty because the problem and project goal are not properly defined. Attendees will participate in a mini-simulation exercise to collect data and discuss issues and best practices in defining effective project goals.