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May 2018

Strategic Business Partner Skills: Looking Beyond the Cost of Quality Workshop

May 16 @ 8:00 am - 12:00 pm
NCSU McKimmon Center, 1101 Gorman St
Raleigh, NC United States
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Title: Strategic Business Partner Skills: Looking Beyond the Cost of Quality Leaders: Jeffrey Soper and Dace Richardson Abstract:  As a function, Quality has placed a great deal of emphasis on the topic of the Cost of Quality. In this highly interactive case-based session, the facilitators will help participants develop a broader and more holistic perspective on the value-added potential Quality truly offers—an added value that even executives will not ignore. This workshop builds upon the information provided in the ASQ Raleigh 2018…

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Writing Exceptional Audit Reports Workshop

May 16 @ 8:00 am - May 17 @ 5:00 pm
NCSU McKimmon Center, 1101 Gorman St
Raleigh, NC United States
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Title: Writing Exceptional Audit Reports Leader: Mary Chris Easterly Abstract:  You conducted a thorough audit: observed processes, reviewed procedures and records, and interviewed personnel.  How do you communicate the results to gain the maximum benefit?  By writing a clear, concise audit report. Ineffective audit reports: Inhibit continuous improvement of the evaluated systems, Lead to confusion about requirements, and Waste time addressing insignificant issues.  Exceptional audit reports: Communicate gaps in compliance to the audit sponsor, and Facilitate the auditee’s response to gaps in…

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ASQ Certified Quality Inspector (CQI) preparation course

May 16 @ 8:00 am - May 17 @ 5:00 pm
NCSU McKimmon Center, 1101 Gorman St
Raleigh, NC United States
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Title: ASQ Certified Quality Inspector (CQI) preparation course Leader: Jim Spichiger, Chair, ASQ Inspection Division Abstract:  The Certified Quality Inspector (CQI) Course focuses on preparation for the ASQ CQI certification exam. Attendees should have previous learning and/or experience in the topic. The course material is designed as a review to aid quality inspectors or individuals looking to achieve their CQI certification. Attendees of this course should have some prior knowledge of statistics, metrology, calibration, and inspection and test, as this course is designed…

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Improve Communication Through Fishbone Diagrams and the Five Why’s Workshop

May 16 @ 8:00 am - 12:00 pm
NCSU McKimmon Center, 1101 Gorman St
Raleigh, NC United States
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Title:  Improve communication through fishbone diagrams and the Five Why’s Leader: Sam Yankelevitch See Promotional Video at this Link: https://youtu.be/pKqoFviRYPY Abstract:  Using case studies and examples from real business situations, quality professionals will have hands-on experience on how to use fishbone diagrams and Five Whys to reduce problems rooted in miscommunication.  The seminar redefines the process of communication in a way we can adopt our quality and lean skills to perform correctives and continuous improvement.  The solutions proposed in the seminar are…

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Reducing Waste and Misunderstandings in International Projects Workshop

May 16 @ 1:00 pm - 5:00 pm
NCSU McKimmon Center, 1101 Gorman St
Raleigh, NC United States
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Title: Reducing Waste and Misunderstandings in International Projects Leader: Sam Yankelevitch See Promotional Video at this Link: https://youtu.be/pKqoFviRYPY Abstract: When projects require the involvement of team players from other countries, the possibility of misunderstandings can have a negative impact on the quality, timeline, scope, and budget of the project. Variation associated with multiple languages, different cultures, and physically separated team players, creates additional levels of complexity, increasing risk for the project. This seminar clarifies questions surrounding language, culture, and distance with a mindset…

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